Task: Recover your password if you have lost or forgotten it.
Experience Level: Anybody.
Instructions: If you have forgotten your password you may recover it with a few simple steps:
- Attempt your login at rapidlca.app
- If your details are incorrect you will be informed and presented with a new link to “Recover Password”
- Enter your new password
- Retrieve and enter the temporary pin sent to your email
See demo video:
Trouble shooting:
- If your email is wrong you will not be able to login and app will not progress past the new password view.
- If you do not receive the temporary pin email check your junk mail and/or email firewall settings.
- The new password must meet the password strength requirements:
- Minimum 8 characters,
- At least one letter,
- At least one number, and
- At least one special character.